TERMS OF USE

LAST UPDATED 08/04/2026

Welcome to Deep Roots Studio (“Deep Roots”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of deeproots.dk (the “Site”) and all related services.

By accessing or using our Services, you agree to these Terms and our policies (including our Privacy Policy and Refund Policy). If you do not agree, please do not use our Services.
01. WHO WE ARE

Deep Roots Studio
E-mail: info@deeproots.dk

Our store is hosted by Shopify, which provides the online platform that enables us to sell our products to you.
02. CHANGES TO THESE TERMS

We may update these Terms at any time. The latest version will always be available on the Site.

If we make material changes, we will take reasonable steps to inform users where appropriate.
03. ELIGIBILITY

You must be at least 16 years old or have parental/guardian consent to use this Site.
04. ACCOUNTS

If you create an account, you agree to:

  • Provide accurate information
  • Keep your login details secure
  • Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.
05. PRODUCTS & AVAILABILITY

We strive to present products accurately, but:

  • Colors may vary depending on your device
  • Product descriptions may change without notice
  • Products may be limited or discontinued
06. ORDERS & CONTRACT FORMATION

When you place an order, you make an offer to purchase.

A binding agreement is formed only when:

  • You receive an order confirmation, and
  • Payment has been successfully processed

We may refuse or cancel orders due to:

  • Stock issues
  • Pricing errors
  • Suspected fraud

If payment has already been taken, you will receive a full refund.
07. PRICES & PAYMENT

All prices are shown in the applicable currency and include VAT where required.

You agree to provide valid payment details and authorize us to charge the full amount.

We reserve the right to:

  • Correct pricing errors
  • Cancel orders affected by such errors
08. SHIPPING & DELIVERY

Shipping and delivery are governed by our Shipping Policy.

Delivery times are estimates and may vary.

Under EU consumer law:

  • Risk passes to you only when the goods are delivered to you or a person you designate
09. RIGHT OF WITHDRAWAL (EU CONSUMERS)

If you are a consumer within the EU, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

Conditions and procedures are outlined in our Refund Policy.
10. INTELLECTUAL PROPERTY

All content on this Site (including branding, designs, images, and text) is owned by Deep Roots or its licensors.

You may not use, copy, or reproduce any content without permission.
11. USER CONTENT

If you submit content (reviews, images, etc.):

  • You grant us a worldwide, royalty-free license to use it
  • You confirm you have the right to share it

We may remove content that violates these Terms.
12. PROHIBITED USE

You agree not to:

  • Violate laws or regulations
  • Infringe intellectual property rights
  • Abuse or harm others
  • Upload malicious code
  • Misuse or interfere with the Site

We may suspend access if these rules are violated.
13. THIRD-PARTY SERVICES

We may provide access to third-party tools or links.

We are not responsible for third-party services or content. Use them at your own risk.
14. RELATIONSHIP WITH SHOPIFY

Transactions made on this Site are between you and Deep Roots.

To the extent permitted by law, you agree that Shopify is not responsible for your purchase.
15. PRIVACY

Your personal data is handled according to our Privacy Policy.
16. WARRANTIES & DISCLAIMERS

Nothing in these Terms excludes your statutory rights.

To the extent permitted by law:

  • Services are provided “as is” and “as available”
  • We do not guarantee uninterrupted or error-free service
17. LIMITATION OF LIABILITY

To the extent permitted by law:

We are not liable for indirect or consequential damages.

Our total liability is limited to the amount you paid for the product.

Nothing limits liability where it cannot legally be limited (including under EU consumer law).
18. INDEMNIFICATION

You agree to indemnify Deep Roots against claims arising from:

  • Your breach of these Terms
  • Your misuse of the Services
  • Your violation of law
19. TERMINATION

We may suspend or terminate access if you violate these Terms.
20. SEVERABILITY

If any part of these Terms is invalid, the rest remains enforceable.
21. GOVERNING LAW

These Terms are governed by the laws of Denmark.

Consumers may also rely on mandatory protections in their country of residence within the EU.
22. CONTACT

Questions about these Terms:
E-mail: info@deeproots.dk